Owners book in a simple chat or on WhatsApp. Reception gets a tidy queue instead of a ringing phone, and every pet's vaccination and check-up recall goes out on its own.
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How it works
Everything happens in a simple chat, on the practice's own website or on your own WhatsApp number.
On your own website, on WhatsApp, or on Medigate where owners search for a vet by area.
Book, move or cancel for a pet, or ask about hours. If it sounds like an emergency, they are told to phone at once.
Your request goes to the practice's staff, who confirm it and message you back.
For practices
Give owners a simple way to book, and give your team a tidy queue instead of a ringing phone.
Pricing
You pay per user, per month, and nothing for the number of pets or clients. Tell us how many people at the practice will use it. You use your own WhatsApp number, so you pay Meta directly for your messages.
These are preview prices for testing. Final prices will be confirmed before you are charged.
Questions
Each practice's data is stored separately from every other practice and encrypted. Staff only see what their role allows, and the assistant asks owners to confirm who they are before sharing anything private.
No. It books, moves and cancels appointments, answers questions about the practice, and passes anything clinical to a person. If a message sounds like a pet emergency it tells the owner to phone the practice or go to the nearest emergency vet at once, and alerts your staff.
Not to start. Every practice gets a chat page it can share. If you do have a website, you paste one line of code and the chat and WhatsApp buttons appear on it, working only on the websites you register.
You pay on PayFast's secure page. As soon as PayFast confirms the payment, your practice is switched on and you can sign in with the email and password you chose, add your staff and set your opening hours.
Yes. The plan sets the packs and the number of staff logins, and it can be changed for your practice at any time.